Complete, Comprehensive Managed IT Support Services
Your organization needs to ensure that critical IT systems are always available to support core business functions. Unfortunately, maintaining IT systems with an in-house IT staff can be costly and inefficient. Consider turning over your daily managed IT service needs to Mt Hood Network LLC. We can be your complete IT service management solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally 24/7, where any potential issues are fixed before they can present a problem.
Server & PC Management
We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Remote Support
Help Desk
Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to a Mt Hood Network employee here in the US if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues.
Server Backup Solutions
Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure. A local backup or off-site cloud storage solution may provide some relief in the form of simple recovery of files, folder, and email data, but may be insufficient to address total server loss.
Onsite Support and Emergency Response
Mt Hood Network Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call Mt Hood Network and report the issue. At that point, Mt Hood Network will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it.
IT Stratagy
There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. We can help you build a strategy that puts these technologies to work for you. We provide strategic planning and help with emerging technologies. Request a strategy session today.
As your organization matures and information technologies become increasingly sophisticated, it will need computer consulting and support to upgrade and migrate computer systems in order to maintain an optimal IT infrastructure that will support core business functions.
Upgrade information systems to leverage the latest applications. Newer operating systems and applications have been developed to take advantage of faster processing powers that are only available in newer hardware technologies.
Whether your organization needs desktop support to upgrade operating systems on individual workstations and servers or migrate the entire IT infrastructure to new hardware, Mt Hood Network can help. Our computer consultants will work with your organization to create an optimal upgrade and migration plan that will streamline the transition from old to new with minimal service interruption.
Protect hardware, software and data against threats. Older workstations and servers running on unsupported operating systems are vulnerable against the rapidly changing threat landscape. Newer operating systems which are supported by vendors will have frequent security patches to protect IT systems from newly identified vulnerabilities.
Upgrading servers and workstations will ensure that your organization's IT systems are protected against external threats such as viruses, phishing schemes, and network scans. –
Mt Hood Network Can Help
Mt Hood Network has more than fifteen years of experience in IT and computer network design, consulting and support services for small and medium-sized organizations. We have designed and built many networks for organizations that have simple, moderately, or extremely complicated computer networking needs. We have the knowledge, training and experience to design an IT network that is ideal for your organization's needs.
Does your network meet your current and future needs?
We will design and build a secure and streamlined network that will ensure that all of your organization's IT users have easy access to network resources such as printers and servers. Our network designs will take into account when, where, and how your organization uses information in order to create a network that will support users' computing needs.
Owner; Randy Botts
Randy has been in the IT business for 19 years and has owned his own business since 2002. He will do everything possible to meet your needs and to make sure your support experience with MT Hood Network is a great one. He will always be your first contact so he can get a proper understanding of your IT needs and will be able to suggest ways to improve it in a cost effective mannor.
If you have questions or would like to schedule a site visit to discuss possible needs you might have please reach out to us...
